Terms of Service
1. Agreement to Terms
Welcome to WIBE Digital Hub ("Company," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you—whether an individual or an entity ("Client," "you," or "your")—and WIBE Digital Hub, governing your access to and use of our website located at wibedigitalhub.com (the "Site") and all digital marketing services, consulting, and related deliverables we provide (collectively, the "Services").
By accessing our Site, engaging our Services, submitting a project inquiry, signing a service proposal, or otherwise entering into a business relationship with WIBE Digital Hub, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" and "your" shall refer to that entity.
If you do not agree to any provision of these Terms, you must not access or use our Site or Services. We reserve the right to modify, update, or revise these Terms at any time. Material changes will be communicated to active clients via email or through a prominent notice on our Site. Your continued use of the Services following any such modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates.
2. Description of Services
WIBE Digital Hub is a full-service digital marketing and technology agency specializing in helping brands scale their online presence, revenue, and operational efficiency. We offer the following core Services:
2.1 Social Media Marketing
We provide comprehensive social media strategy, management, and advertising services across major platforms including but not limited to Facebook, Instagram, TikTok, LinkedIn, X (formerly Twitter), Pinterest, and YouTube. Our social media services may include content strategy and editorial calendar development, graphic design and multimedia content creation, community management and audience engagement, paid social advertising campaign management (including ad creative development, audience targeting, A/B testing, and performance optimization), influencer outreach and partnership coordination, social listening and brand sentiment analysis, and detailed analytics reporting with actionable insights. The specific scope of social media services will be defined in your individual service agreement or proposal.
2.2 Amazon Marketing
We offer specialized Amazon marketplace services designed to maximize product visibility, conversions, and profitability. These services may include Amazon Seller Central and Vendor Central account setup and management, product listing optimization (titles, bullet points, descriptions, backend keywords, and A+ Content), Amazon PPC advertising management (Sponsored Products, Sponsored Brands, and Sponsored Display campaigns), Amazon SEO and keyword research, competitive analysis and market positioning, inventory forecasting recommendations, Amazon Brand Registry assistance, and sales performance reporting. Our Amazon marketing services are subject to Amazon's own terms of service and marketplace policies, which take precedence where applicable.
2.3 Affiliate Marketing
We design and manage performance-based affiliate marketing programs to extend your brand's reach through third-party publishers and content creators. Our affiliate marketing services may include affiliate program strategy and structure development, affiliate network selection and setup (e.g., ShareASale, CJ Affiliate, Impact, Rakuten), affiliate recruitment, onboarding, and relationship management, commission structure design and optimization, promotional material and creative asset creation for affiliates, fraud detection and compliance monitoring, performance tracking, attribution analysis, and ROI reporting. All affiliate relationships are managed in compliance with applicable advertising disclosure regulations, including FTC guidelines.
2.4 Web Development
We build high-performance, conversion-optimized websites and web applications tailored to your business objectives. Our web development services may include custom website design and development (responsive, mobile-first), e-commerce platform development and integration (Shopify, WooCommerce, Magento, and custom solutions), landing page design and development for marketing campaigns, content management system (CMS) implementation and customization (WordPress, headless CMS solutions), website performance optimization (speed, Core Web Vitals, technical SEO), UI/UX design and user experience auditing, third-party tool and API integrations (CRM, email marketing, analytics, payment gateways), website maintenance, security updates, and ongoing technical support, and web hosting consultation and deployment assistance. Ownership and licensing of web development deliverables are addressed in Section 6 (Intellectual Property Rights).
2.5 eBay Dropshipping
We provide end-to-end eBay dropshipping services and consultation to help you build and scale a profitable e-commerce operation. Our eBay dropshipping services may include eBay store setup, configuration, and branding, product research, sourcing, and supplier vetting, product listing creation and optimization, pricing strategy development and automated repricing, order fulfillment management and tracking, customer service support and buyer communication, eBay Promoted Listings campaign management, account health monitoring and policy compliance, and performance analytics and growth strategy consulting. Our eBay dropshipping services are subject to eBay's own terms of service, seller policies, and marketplace guidelines, which the Client is expected to adhere to at all times.
The specific Services to be provided will be detailed in a separate service proposal, statement of work (SOW), or service agreement executed between WIBE Digital Hub and the Client. We reserve the right to subcontract portions of the Services to qualified third-party providers while maintaining responsibility for quality and deliverables.
3. Client Responsibilities and Obligations
The success of our engagement depends on a collaborative partnership. As a Client of WIBE Digital Hub, you agree to the following responsibilities and obligations:
- Accurate Information: You shall provide complete, accurate, and current information, materials, and assets necessary for us to perform the Services, including but not limited to brand guidelines, logos, product images, account credentials, business objectives, target audience details, and any other information reasonably requested. You represent and warrant that all information provided is truthful and does not infringe upon any third-party rights.
- Timely Communication: You agree to respond to our requests for information, feedback, and approvals in a timely manner. Delays in your responses may impact project timelines and deliverable schedules. WIBE Digital Hub shall not be held liable for any delays or diminished results caused by the Client's failure to provide timely communication.
- Access and Credentials: You shall provide us with all necessary access to your platforms, accounts, tools, and systems required to perform the Services (e.g., social media accounts, advertising accounts, website hosting, CMS, Amazon Seller Central, eBay accounts). You are responsible for ensuring that granting such access does not violate any third-party agreements or platform terms of service.
- Content Approval: Where applicable, you agree to review and approve content, creative assets, campaign strategies, and other deliverables within the timeframes specified in your service agreement. Content that is not explicitly rejected within the agreed review period may be deemed approved.
- Legal Compliance: You shall ensure that your business operations, products, services, and any materials provided to us comply with all applicable local, state, national, and international laws, regulations, and industry standards, including but not limited to advertising regulations, consumer protection laws, data privacy laws, and intellectual property laws.
- Platform Compliance: You acknowledge that our Services are performed on third-party platforms (e.g., Meta, Google, Amazon, eBay, TikTok) that are governed by their own terms of service, policies, and guidelines. You agree to comply with all such platform rules. WIBE Digital Hub shall not be liable for any account suspensions, penalties, or restrictions imposed by third-party platforms due to the Client's pre-existing account issues, policy violations, or factors outside our reasonable control.
- Authorized Representative: You shall designate at least one authorized point of contact who has the authority to make decisions, provide approvals, and communicate on behalf of your organization regarding the Services.
4. Account Registration and Security
Certain features of our Site or Services may require you to create an account, register for a client portal, or provide login credentials to third-party platforms and tools.
- Registration Information: When creating an account or registering for our Services, you agree to provide accurate, complete, and current registration information. You are responsible for keeping this information up to date.
- Account Security: You are solely responsible for maintaining the confidentiality and security of your account credentials, passwords, and any access tokens. You agree to notify WIBE Digital Hub immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
- Shared Access: When you grant us access to your third-party accounts (e.g., social media, advertising platforms, e-commerce marketplaces), we will use such access solely for the purpose of performing the agreed-upon Services. We recommend granting role-based or limited access where possible and revoking access upon termination of our engagement.
- Credential Management: WIBE Digital Hub employs industry-standard security practices to protect any credentials shared with us. However, we strongly recommend using unique passwords for each platform, enabling two-factor authentication (2FA) where available, and regularly rotating passwords, particularly after any personnel changes on either side.
- Account Ownership: All Client accounts on third-party platforms remain the exclusive property of the Client. WIBE Digital Hub will not claim ownership of any Client accounts, and all access will be relinquished promptly upon termination of the service relationship, subject to resolution of any outstanding payment obligations.
5. Payment Terms and Billing
All fees, pricing structures, and payment schedules for the Services will be outlined in your individual service proposal, statement of work, or service agreement. The following general payment terms apply unless otherwise specified in writing:
- Fees and Pricing: Service fees are as quoted in your approved proposal or service agreement. All prices are stated in the agreed-upon currency and are exclusive of applicable taxes, duties, and government levies unless expressly stated otherwise. We reserve the right to adjust pricing for ongoing services with at least thirty (30) days' written notice prior to the next billing cycle.
- Payment Schedule: Depending on the nature of the engagement, payments may be structured as a one-time project fee, monthly retainer, milestone-based payments, or a combination thereof. The specific payment schedule will be detailed in your service agreement.
- Invoicing: Invoices will be issued according to the schedule specified in your service agreement (e.g., monthly, upon milestone completion, or upon project delivery). All invoices are due and payable within fifteen (15) days of the invoice date unless a different payment term is specified in your agreement.
- Accepted Payment Methods: We accept payment via bank transfer (wire/ACH), credit card, and other electronic payment methods as communicated during onboarding. Any transaction fees or processing charges associated with your chosen payment method may be your responsibility.
- Late Payments: Overdue invoices may be subject to a late payment fee of 1.5% per month (or the maximum rate permitted by applicable law, whichever is lower) on the outstanding balance. WIBE Digital Hub reserves the right to suspend or pause all Services if payment is not received within thirty (30) days of the invoice due date. Resumption of Services following a payment-related suspension may be subject to a reactivation fee.
- Ad Spend and Third-Party Costs: Advertising spend (e.g., Meta Ads, Google Ads, Amazon PPC, eBay Promoted Listings) and any third-party tool subscriptions, stock media purchases, or platform fees required for the Services are separate from and in addition to our service fees. These costs are typically charged directly to the Client's advertising or platform accounts. Where WIBE Digital Hub pays such costs on the Client's behalf, they will be invoiced separately and are due upon receipt.
- Refund Policy: Due to the nature of digital marketing services—which involve significant upfront strategic planning, research, and resource allocation—service fees are generally non-refundable once work has commenced. Refund eligibility for specific situations will be evaluated on a case-by-case basis at our sole discretion. Any refund issued will be prorated to reflect work already completed and expenses already incurred.
- Deposits: For new engagements or project-based work, we may require an upfront deposit (typically 25%–50% of the total project fee) before work begins. Deposits are applied toward the total project cost and are non-refundable once the project has been initiated.
6. Intellectual Property Rights
Intellectual property is a critical component of our working relationship. The following terms govern the ownership and usage rights of materials created during our engagement:
6.1 Client Materials
All pre-existing intellectual property, materials, data, content, trademarks, logos, and brand assets that you provide to WIBE Digital Hub for the purpose of performing the Services ("Client Materials") remain your exclusive property. You grant us a limited, non-exclusive, non-transferable, revocable license to use your Client Materials solely for the purpose of performing the Services during the term of our engagement.
6.2 Deliverables
Upon full payment of all applicable fees, ownership of the final deliverables specifically created for you as part of the Services ("Deliverables") shall transfer to you, unless otherwise specified in your service agreement. Deliverables may include, but are not limited to, custom website designs and code, original graphic designs and visual content, copywriting and written content, campaign strategies and marketing plans, and custom-developed tools or scripts. The transfer of ownership applies solely to the final, approved versions of the Deliverables and does not extend to preliminary drafts, concepts, or unused creative options unless expressly agreed in writing.
6.3 WIBE Digital Hub IP
WIBE Digital Hub retains all rights, title, and interest in and to our pre-existing intellectual property, proprietary tools, methodologies, processes, frameworks, templates, code libraries, software, know-how, and any general knowledge or skills acquired during the engagement ("WIBE IP"). Nothing in these Terms shall be construed as transferring ownership of WIBE IP to the Client. Where WIBE IP is incorporated into Deliverables, we grant you a perpetual, non-exclusive, non-transferable license to use such WIBE IP solely as integrated within the Deliverables for your internal business purposes.
6.4 Portfolio and Case Study Rights
Unless you notify us otherwise in writing, WIBE Digital Hub reserves the right to display and reference the work performed for you (including general descriptions, anonymized results, and visual samples) in our portfolio, case studies, marketing materials, and website for self-promotional purposes. We will not disclose confidential business information or proprietary data without your prior written consent.
6.5 Third-Party Materials
The Services may incorporate third-party materials, including stock photography, fonts, open-source software, plugins, themes, and third-party APIs ("Third-Party Materials"). Such Third-Party Materials are subject to their respective license terms and conditions. WIBE Digital Hub will ensure that all Third-Party Materials are properly licensed for their intended use but does not claim ownership of Third-Party Materials. The Client is responsible for maintaining any required ongoing licenses or subscriptions for Third-Party Materials after the engagement ends.
7. Confidentiality
Both WIBE Digital Hub and the Client acknowledge that during the course of our engagement, each party may disclose or have access to confidential, proprietary, or sensitive information belonging to the other party ("Confidential Information").
7.1 Definition
Confidential Information includes, but is not limited to, business strategies, marketing plans, financial data, pricing information, customer lists, trade secrets, proprietary processes, analytics data, campaign performance metrics, technical specifications, product roadmaps, login credentials, and any other information that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.
7.2 Obligations
Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) not disclose Confidential Information to any third party without the prior written consent of the disclosing party, except to employees, contractors, or agents who need to know such information to perform the Services and who are bound by confidentiality obligations at least as protective as those contained herein; (c) use the Confidential Information solely for the purpose of fulfilling obligations under these Terms; and (d) take all reasonable precautions to prevent unauthorized disclosure or use of Confidential Information, using at least the same degree of care used to protect its own confidential information, but no less than reasonable care.
7.3 Exceptions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure, as evidenced by written records; (c) is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information; (d) is rightfully received from a third party without restriction on disclosure; or (e) is required to be disclosed by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt written notice of such requirement (where legally permitted) and cooperates with any efforts to obtain protective treatment.
7.4 Duration
The confidentiality obligations set forth in this section shall survive the termination or expiration of our engagement and remain in effect for a period of three (3) years following the date of disclosure, unless the Confidential Information constitutes a trade secret, in which case the obligations shall continue for as long as the information qualifies as a trade secret under applicable law.
8. Service Level Expectations
WIBE Digital Hub is committed to delivering high-quality Services and maintaining transparent communication throughout our engagement. While we strive for excellence, please note the following service level expectations:
- No Guarantee of Results: Digital marketing is inherently dynamic and influenced by numerous factors beyond our control, including but not limited to algorithm changes by platforms (e.g., Google, Meta, Amazon, eBay), market conditions, competitive landscape shifts, consumer behavior, and seasonal trends. While we employ industry best practices, data-driven strategies, and proven methodologies, we do not and cannot guarantee specific results, outcomes, rankings, sales figures, revenue targets, follower counts, engagement rates, or return on investment (ROI). Any projections, estimates, or forecasts provided are based on our professional experience and available data but are not guarantees or promises of performance.
- Professional Standards: We commit to performing all Services with the level of skill, care, and diligence reasonably expected of a competent digital marketing professional. We will assign qualified team members to your account and provide regular reporting and updates as outlined in your service agreement.
- Communication and Reporting: We will maintain regular communication through agreed-upon channels (e.g., email, project management tools, scheduled calls) and provide performance reports at the frequency specified in your service agreement (typically monthly). Reports will include relevant metrics, analysis, and strategic recommendations.
- Response Times: We aim to acknowledge Client communications within one (1) business day and provide substantive responses within two (2) business days. Complex requests or inquiries may require additional time, and we will communicate expected timelines accordingly. Response times may vary during weekends, public holidays, and periods of high demand.
- Project Timelines: Estimated project timelines and milestones will be outlined in your service agreement. Timelines are estimates based on the information available at the time of proposal and are subject to change based on project complexity, scope modifications, Client feedback delays, and other factors. We will communicate any significant changes to project timelines promptly.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the following limitations of liability shall apply:
- Exclusion of Indirect Damages: In no event shall WIBE Digital Hub, its directors, officers, employees, agents, contractors, or affiliates be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, goodwill, data, business opportunities, anticipated savings, or other intangible losses, arising out of or in connection with these Terms, our Services, or your use of our Site, regardless of whether such damages are based on contract, tort (including negligence), strict liability, warranty, or any other legal theory, and even if WIBE Digital Hub has been advised of the possibility of such damages.
- Aggregate Liability Cap: In no event shall WIBE Digital Hub's total aggregate liability to you for all claims arising out of or related to these Terms or the Services exceed the total amount of fees actually paid by you to WIBE Digital Hub during the six (6) month period immediately preceding the event giving rise to the claim. If no fees have been paid, our maximum aggregate liability shall not exceed one hundred US dollars ($100).
- Third-Party Platform Actions: WIBE Digital Hub shall not be liable for any losses, damages, account suspensions, penalties, or adverse actions taken by third-party platforms (including but not limited to Meta, Google, Amazon, eBay, TikTok, or any social media network) against the Client's accounts, whether such actions result from algorithm changes, policy updates, platform errors, or any other reason, unless such actions are directly and solely caused by WIBE Digital Hub's gross negligence or willful misconduct.
- Client-Provided Materials: We shall not be liable for any claims, damages, or losses arising from the use of materials, content, data, or information provided by the Client, including but not limited to intellectual property infringement claims, inaccurate product information, or misleading advertising claims based on Client-supplied content.
- Basis of the Bargain: You acknowledge and agree that the limitations and exclusions of liability set forth in this section are a fundamental element of the basis of the bargain between you and WIBE Digital Hub, and that WIBE Digital Hub would not provide the Services without such limitations.
10. Indemnification
You agree to indemnify, defend, and hold harmless WIBE Digital Hub, its directors, officers, employees, agents, contractors, affiliates, and successors from and against any and all claims, demands, actions, suits, proceedings, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to:
- Your breach of any representation, warranty, covenant, or obligation under these Terms;
- Your violation of any applicable law, regulation, or third-party right, including but not limited to intellectual property rights, privacy rights, and consumer protection laws;
- Any materials, content, data, products, or services provided by you or on your behalf that are used in connection with the Services;
- Any claims by third parties (including customers, end-users, or regulatory authorities) related to your products, services, business practices, or marketing claims;
- Your use or misuse of the Deliverables, our Site, or any aspect of the Services in a manner not authorized by these Terms or your service agreement;
- Any negligent or wrongful act or omission by you, your employees, agents, or contractors in connection with the Services.
This indemnification obligation shall survive the termination or expiration of these Terms and our service relationship. WIBE Digital Hub will promptly notify you of any such claim and will provide reasonable cooperation (at your expense) in the defense of such claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, at your expense.
11. Termination
11.1 Termination by Either Party
Either party may terminate the service engagement by providing written notice to the other party in accordance with the notice period specified in the applicable service agreement. If no notice period is specified, a minimum of thirty (30) days' written notice is required for ongoing/retainer engagements, and project-based engagements are subject to the terms outlined in Sections 11.3 and 11.4 below.
11.2 Termination for Cause
Either party may terminate the engagement immediately upon written notice if: (a) the other party materially breaches any provision of these Terms or the applicable service agreement and fails to cure such breach within fifteen (15) days after receiving written notice specifying the breach; (b) the other party becomes insolvent, files for bankruptcy, or has a receiver appointed for a substantial portion of its assets; or (c) the other party engages in conduct that is illegal, unethical, or that could reasonably be expected to bring the other party into disrepute.
11.3 Effect of Termination
Upon termination of the engagement: (a) the Client shall pay WIBE Digital Hub for all Services performed and expenses incurred up to the effective date of termination, including any work-in-progress; (b) WIBE Digital Hub will cease all work on the Client's projects and campaigns; (c) each party shall return or destroy the other party's Confidential Information in its possession, except as required to be retained by law or for legitimate archival purposes; (d) WIBE Digital Hub will provide reasonable transition assistance, including delivering completed work product and facilitating access handover, subject to payment of all outstanding fees; and (e) all licenses granted to WIBE Digital Hub to use Client Materials shall terminate, except as necessary to complete outstanding obligations.
11.4 Early Termination by Client
For project-based engagements, if the Client terminates before project completion without cause, the Client shall be responsible for: (a) payment for all work completed and hours expended through the termination date; (b) reimbursement of any non-cancelable expenses or commitments made by WIBE Digital Hub on the Client's behalf; and (c) an early termination fee as specified in the service agreement, if applicable. Any deposits or prepayments will be applied to amounts owed, and any remaining balance will be refunded or invoiced accordingly.
11.5 Survival
The following sections shall survive any termination or expiration of these Terms: Intellectual Property Rights, Confidentiality, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and any other provisions that by their nature are intended to survive termination.
12. Dispute Resolution
WIBE Digital Hub values our Client relationships and is committed to resolving disputes fairly and efficiently. In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or the breach, termination, or validity thereof, the parties agree to the following resolution process:
12.1 Informal Negotiation
Before initiating any formal dispute resolution proceedings, the parties agree to attempt to resolve the dispute through good-faith informal negotiation. The aggrieved party shall send a written notice describing the nature of the dispute, the specific relief sought, and the factual basis for the claim to the other party. The parties shall have thirty (30) days from receipt of such notice to attempt to resolve the dispute informally through direct discussion between authorized representatives.
12.2 Mediation
If the dispute cannot be resolved through informal negotiation within the thirty (30) day period, either party may submit the dispute to non-binding mediation administered by a mutually agreed-upon mediator or mediation service. The costs of mediation shall be shared equally between the parties, with each party bearing its own attorneys' fees and associated costs. Mediation shall take place in a location mutually agreed upon by the parties or remotely via video conference.
12.3 Binding Arbitration
If mediation is unsuccessful or if either party declines mediation, the dispute shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration body agreed upon by both parties. The arbitration shall be conducted by a single arbitrator with relevant industry experience. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. The prevailing party in any arbitration shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.
12.4 Exceptions
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or other proprietary rights. Additionally, either party may bring claims in small claims court if the claim falls within the court's jurisdictional limits.
12.5 Class Action Waiver
To the maximum extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against WIBE Digital Hub.
13. Force Majeure
Neither WIBE Digital Hub nor the Client shall be liable for any failure or delay in performing their obligations under these Terms if and to the extent that such failure or delay is caused by circumstances beyond the affected party's reasonable control ("Force Majeure Event"). Force Majeure Events include, but are not limited to:
- Natural disasters (earthquakes, floods, hurricanes, wildfires, epidemics, pandemics);
- Acts of war, terrorism, civil unrest, riots, or insurrection;
- Government actions, sanctions, embargoes, or regulatory changes;
- Internet or telecommunications infrastructure failures;
- Cyberattacks, including distributed denial-of-service (DDoS) attacks, ransomware, or other malicious cyber activities;
- Major third-party platform outages, policy changes, or API discontinuations (e.g., significant changes to Meta, Google, Amazon, or eBay platforms);
- Power outages, labor strikes, or supply chain disruptions;
- Any other events or circumstances that are unforeseeable or, if foreseeable, are unavoidable.
The affected party shall promptly notify the other party in writing of the Force Majeure Event, its expected duration, and the obligations affected. The affected party shall use commercially reasonable efforts to mitigate the impact of the Force Majeure Event and resume performance as soon as practicable. If a Force Majeure Event prevents performance for a continuous period exceeding sixty (60) days, either party may terminate the affected service agreement upon written notice without further liability, except for payment of fees for Services already rendered.
14. Governing Law
These Terms, and any disputes arising out of or relating to these Terms, the Services, or the relationship between you and WIBE Digital Hub, shall be governed by, construed, and enforced in accordance with the laws of the jurisdiction in which WIBE Digital Hub maintains its principal place of business, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in that jurisdiction for any legal proceedings not subject to the arbitration provisions set forth in Section 12.
If the Client is located outside of WIBE Digital Hub's home jurisdiction, these Terms shall still be governed by the laws of WIBE Digital Hub's principal place of business, and the Client consents to the jurisdiction specified herein. However, nothing in these Terms shall be construed to limit any rights or remedies available to the Client under mandatory consumer protection laws of the Client's jurisdiction, where applicable.
15. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such invalidity, illegality, or unenforceability shall not affect the remaining provisions of these Terms, which shall continue in full force and effect. The invalid, illegal, or unenforceable provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable while preserving the original intent of the parties as closely as possible. If such modification is not possible, the offending provision shall be deemed severed from these Terms, and the remaining provisions shall be interpreted as if the severed provision had never been included.
The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if in writing and signed by the waiving party. A waiver of any breach shall not be deemed a waiver of any subsequent or prior breach.
16. Entire Agreement
These Terms, together with any applicable service proposals, statements of work, service agreements, and addenda executed between WIBE Digital Hub and the Client (collectively, the "Agreement"), constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, negotiations, representations, warranties, and communications, whether written or oral, relating to such subject matter.
In the event of any conflict or inconsistency between these Terms and a specific service agreement or statement of work, the terms of the specific service agreement or statement of work shall prevail with respect to the Services covered by that document, but only to the extent of the conflict. All other provisions of these Terms shall remain in full force and effect.
No amendment or modification of these Terms shall be binding unless it is in writing and signed or electronically acknowledged by authorized representatives of both parties. No oral statements, representations, or warranties made by any WIBE Digital Hub representative shall modify or supplement these Terms or create any additional obligations.
Headings used in these Terms are for convenience and reference only and shall not affect the interpretation or construction of any provision. The words "include," "includes," and "including" shall be deemed to be followed by the words "without limitation." References to "days" shall mean calendar days unless otherwise specified.
17. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, or if you need to send any notices required under these Terms, please contact us using the information below:
WIBE Digital Hub — Legal Department
Email: legal@wibedigitalhub.com
Website: wibedigitalhub.com
For general inquiries, you may also reach us through the contact form on our website at wibedigitalhub.com/contact.
We aim to respond to all legal inquiries within five (5) business days.
By using our Site or engaging our Services, you acknowledge that you have read these Terms of Service in their entirety, understand their contents, and agree to be legally bound by all of their provisions. We recommend printing or saving a copy of these Terms for your records.